James MayfieldJun 252 min readWhat is your dealership's personality?Every dealership has a unique structure, culture, and atmosphere. In spending thousands of days in hundreds of dealerships, I can attest...
James MayfieldJan 19, 20221 min readIs Fractional (Remote) BDC Management right for you?Having traveled the U.S. over the last 18 years in order to work with Automobile Dealers and their staff, I have seen and experienced...
James MayfieldDec 31, 20212 min readTop 5 reasons that dealership BDC departments fail!1/ Finding and retaining a good BDC Manager. There is no question that this is the most important thing to get right. Unfortunately, it...
James MayfieldDec 2, 20212 min readHow can an Automotive Dealer....1-Ramp up their BDC department's performance faster...and 2-Develop their team's skillsets in a third of the time...and 3-Decrease...
James MayfieldApr 23, 20211 min readIs your Dealership positioned for the Accelerated Change we will face in the next 5 years?Just how fast is change happening in the Automotive Industry? I'd say pretty fast, how about you? Dealers have shared with me that they...