OUR SERVICES
(Fractional)
AUTOMOTIVE BDC MANAGER
OFFSITE SERVICES
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Review recorded sales calls.
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Ongoing CRM Audit of daily tasks
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Review Daily Desk Log activities.
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Agent remote phone training
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Daily Agent activity monitoring
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Track and reconcile all appointments.
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BDM coaching
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Mystery Shops
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Metrics Analysis
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Dealer/GM reporting
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Weekly Management call updates
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ON-Call resource for BDM/Sales Manager/Dealer
These are customizable solutions, dependent upon each Dealer's needs and the level of interaction with your staff.
(Fractional +)
AUTOMOTIVE BDC MANAGER
OFFSITE + ONSITE VISITS
...All offsite services plus
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Sales Management Meetings (SAD)
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Sales Manager Lead Managment Coaching
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Salesperson 1-1's using the CRM
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Assist with Outbound Prospect Calls
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Model and Coach BDM activities.
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Install or Enhance Sales Best Practice Lead Management Processes.
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Create and kickoff Sales Campaigns
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Listen to Live Sales call
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Sales Inbound and Outbound Phone training.
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Agent Skill Development
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Dealer/GM reporting
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BDC Staff Monthly Evaluations
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BDR Recognition program
Frequency of visits to be determined and set after first onsite assessment